STORE POLICY
Because We Care
At burnkandlebar, we make every effort to give our customers a fair, rewarding and enjoyable shopping experience. We hope that our policies do just that. Read about them below, and be sure to contact our team with any questions.
SHIPPING POLICY
Because We Care
This is your Shipping Policy section. Please allow 3-5 business days for shipping however it most instances its a lot faster.
*Please note on Pre-Orders the kandles will ship once they are cured and ready for shipping*
RETURN & REFUND POLICY
How We Do It
All Sales are Final. If you receive a damaged candle we will replace it.
Kandle Kare
Kandle Kare Instructions
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Before lighting your kandle each time, make sure to trim the wick for a proper burn
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Always burn kandle until the wax pool has reached the edge of the container
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Keep lit kandle in sight while burning and away from anything flammable
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Keep kandle away from walls and corners. It needs air to breath
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Don't burn kandle for more than 4 hour at a time
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Never leave kandle unattended.
OUR PRIVACY POLICY
All About Information Security
Your privacy is of the highest importance to our business.
We will never use or store, your personal information without your consent. Since we use a third party payment site we do not have access to your payment information.